Question 1

What does air hostd do?

Accepted Answer

In short, we help property owners increase their income with short-term rental solutions, while reducing their workload at the same time. We manage the day-to-day operations of Airbnbs, including online listing, photography, pricing management, guest communication, cleaning, laundry, toiletries and check-in of guests.

Question 2

Where does air hostd operate?

Accepted Answer

Currently we operate in Rhode Island.

Question 3

If I don't have an Airbnb account, what should I do?"

Accepted Answer

No problem, we will take care of everything for you.

Question 4

I need to use the property myself – how do I temporarily block bookings?

Accepted Answer

The accessible dashboard allows you to block and unblock dates as you please! Alternatively, you can get in touch with your air hostd Account Manager and inform us about the dates you want to block in your calendar. Before you arrive, we will make sure that your property is clean and ready. Please note that when you check out there is a mandatory cleaning fee added to your account so we can prepare for your next guests.

Question 5

Where will my listings be posted ?

Accepted Answer

We use the most established short-term rental platform: Airbnb. It is the most popular listing website, generating more bookings than all the others. We can also synchronize your calendar with sites like VRBO, Booking.com, TripAdvisor and many other popular reservation channels.

Question 6

How much could I earn?

Accepted Answer

It’s hard to say without knowing all the features of your home. But we can assure you our target is not just to take away the hassle of hosting, it's to help you earn more as well. We prepare your listings with care, and adjust your prices strategically. This means that the price of your apartment rental will be adapted according to different criteria (day of the week, occupancy of neighbouring properties, past prices, local events) with the aim of achieving the best price possible. You can also estimate your earnings by clicking the estimate earbutton above.

Question 7

Who uses air hostd?

Accepted Answer

air hostd was built for people with property that's left unoccupied all or part of the year that do not have time to offer consistent world class service. Accomodations must be well-located and fulfill the requirements of a short-term rental by being in good condition, compliant with current regulations, and fully equipped and furnished.

Question 8

How do you choose my potential guests?

Accepted Answer

We are extremely careful when selecting guests. On Airbnb, we check if your future guests have been well-reviewed. Each guest is required to deposit a down payment for their stay and agree to our strict house rules and penalties. In the rare occasion an unruly guest slips through, we have sytems in place for removal.

Question 9

Who takes the photos for my property listings?

Accepted Answer

We use professional photographers to ensure the photos are the highest possible quality. This makes for a more attractive listing and a higher occupancy rate.

Question 10

How do you decide my property rental fee?

Accepted Answer

Your property rental fee depends on its size, location, and availability. With our expertise and experience, we aim to determine the right price based on your local market.

Question 11

Who manages my reservations?

Accepted Answer

Managing reservations and requests for information can be a time-consuming and arduous task, but not for us. You can easily follow and manage your bookings with a simple phone app. And above all, we have a dedicated and efficient team available 24/7 to you and your guests.

Question 12

Can I access my property when there is a guest there?

Accepted Answer

To ensure that your guests have a unique and unforgettable stay, you should not enter your property without first providing advance notice to your guests.   You can block any dates you want access your home on your calendar via the Properties tab in the air hostd app.

Question 13

What happens when guests cancel their reservation?

Accepted Answer

The reimbursement amount granted to guests who cancel their reservation varies according to the cancellation policy chosen. We adjust your rental rates according to the season, occupancy rates and local events, and do our utmost to offer you the best cancellation policy for your needs.

Question 14

What are the risks involved in a short-term rental?

Accepted Answer

As there is a relatively high turnover in tenants, furnishings and equipment are obviously subject to greater wear and tear. Tourists or visitors who are just passing through tend to be less attentive to personal property than tenants who rent on a yearly basis. Vacation rentals require a higher level of personal property maintenance, which can lead to some additional costs.

Question 15

How does air hostd minimize risks?

Accepted Answer

We minimize risks by carefully screening all guests. Our house cleaning staff, who come by after your guests leave, inform us of any anomalies in your home so we can step in without delay if there is the need to collect against their deposit.

Question 16

Who takes care of welcoming guests?

Accepted Answer

We do. Most owners opt-in for simple self check-in in today’s climate for social distancing. For in-person check-in our Welcomers provide them with all the information they may need.

Question 17

What is included in the cleaning service?

Accepted Answer

We take the quality of our house cleaning services very seriously. They are handled by a local profselected with care. The cleaning staff are all professionals with very good reviews; their services include an in-depth cleaning of the apartment and providing good quality sheets, towels, vanity kits, and coffee.

Question 18

What is the claim compensation process?

Accepted Answer

Airbnb has a well-established dispute settlement procedure. It gathers the evidence that could be useful as quickly as possible: photos, bills, police reports and other documents attesting to the property, damages incurred and the fair market value of the damaged goods. As soon as Airbnb has gathered sufficient information from the two parties, it reviews all documents and assesses the compensation claims. We do our utmost to gather evidence within the very short timelines provided, but Airbnb remains the sole judge, and air hostd cannot be held responsible for any decision not in your favor.

Question 19

Do I have to pay a set-up or onboarding fee to get started?

Accepted Answer

No. Like some competitors , we do not charge any upfront fee to get started.

Question 20

How do I cancel working with air hostd?

Accepted Answer

Simple. Just inform us at least 30 days before the day you wish to terminate your contract and we will simply hand over your listing back to you. Please note you must honor all upcoming bookings regardless of the cancellation period, or pay the cancellation fees per booking if you need to cancel them.

+1-(844)-300-6400

Your Airbnb listing is in trusted hands

#1 Airbnb management company

in Rhode Island

Say hello to effortless Airbnb management.

End-to-end hosting services tailored just for you.

Over 25,000 guests hostd since June 2016!

We are owned and operated by licensed real estate professionals that are airbnb superhosts.

Looking to purchase a vacation rental property? Talk to a Realtor now

As Seen On

24/7 world class guest services

5-star standards of service

It doesn't stop there... air hostd maximizes your property's value

Optimized listings

Fastest response time

More 5-star reviews

How it works in 3 easy steps

1. Meet our experts

2. Listing setup

3. Welcome 1st guest

Mobile dashboard

air hostd's share of the revenue generated

We have a clear and competitive pricing policy

20%

What you get by choosing air hostd

airhostd referral program

the facts: