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General Partner Onboarding Form

Type of Service
Details of their your insurance to ensure you are adequately covered. Upload up to 5 images or documents
Years of Experience
Do you offer 24/7 emergency services?
Add up to 20 documents

Terms and Conditions for Service Partners

1. Introduction 

Welcome to Air Hostd, LLC. These Terms and Conditions govern the partnership between Air Hostd, LLC ("we", "us", "our") and the Service Partner ("you", "your") providing services to our vacation rental properties. By submitting your information and continuing engagement, you agree to comply with and be bound by these terms.

2. Scope of Services 

You agree to provide the services listed in your submission form and as detailed in our subsequent communications. All services must meet the five-star quality standards set forth by Air Hostd, LLC and comply with all applicable laws and regulations. Access to properties is restricted to the hours of 9 AM to 6 PM unless otherwise agreed upon, and you must adhere to our no smoking, no drugs or alcohol, and zero tolerance policy for illegal activities.

3. Compensation 

Payments for services rendered will generally be made directly by the homeowners. In cases where this is not possible, payments will be made by Air Hostd, LLC, and subsequently charged to our clients. All payments will be made according to the payment schedule outlined in our payment terms, typically within 30 days of invoice receipt.

4. Insurance and Liability 

You must maintain at all times general liability insurance with a minimum coverage amount of $1,000,000. Proof of insurance must be provided upon request. Additionally, Air Hostd, LLC must be listed as an additional insured on your policy. In the event your insurance does not cover a claim arising from damages caused during the course of your work, you agree to personally guarantee payment for any and all damages resulting from such claims. You will be responsible for all damages resulting from negligence or failure to perform your services according to industry standards.

5. Licensing and Compliance 

You certify that you are fully licensed, certified, and authorized to perform the services described and that you comply with all local, state, and federal regulations.

6. Term and Termination 

This agreement is effective upon your acceptance and will continue until terminated by either party. Air Hostd, LLC may cancel the agreement at any time, with no penalties, but service partners terminated for poor performance, slow response times, or complaints will not be eligible for rehire.

7. Confidentiality 

All information related to Air Hostd, LLC’s operations, including client data, operational practices, and business strategies, must be kept confidential during and after the term of this agreement.

8. Independent Contractor Status 

You are an independent contractor. Nothing in these Terms and Conditions shall be construed to create a partnership, joint venture, or employer-employee relationship between Air Hostd, LLC and the Service Partner.

9. Service Level Agreement (SLA) 

Air Hostd, LLC prides itself on providing the fastest industry response times. You are expected to adhere to our standard response time, which is set to ensure optimal service delivery and guest satisfaction.

10. Dispute Resolution 

Any disputes arising out of or related to these Terms and Conditions will be resolved through binding arbitration in accordance with the laws of the State of Rhode Island.

11. Indemnification 

You agree to indemnify and hold Air Hostd, LLC harmless from any claims, losses, damages, liabilities, including legal fees and expenses, arising out of your non-compliance with these terms or your failure to provide services in accordance with the professional standards and care.

12. Modifications 

Air Hostd, LLC reserves the right to modify these Terms and Conditions at any time. All modifications will be effective immediately upon posting to the website.

13. Data Protection 

Both parties agree to comply with all applicable data protection laws regarding the personal data of our clients and guests. You agree to implement suitable measures to protect such data and to only use the data as necessary for the performance of your services.

14. Force Majeure 

Neither party shall be liable for any failure to perform its obligations where such failure results from any cause beyond the party's reasonable control, including, but not limited to, mechanical, electronic, or communications failure or degradation, natural disasters, or pandemic.

15. Acceptance 

By providing your services to Air Hostd, LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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